E.ON helps financially weak customers

E.ON is the first German energy company offering payment support to customers struggling to pay their utility bills. Private households experiencing financial difficulties can now use E.ON’s customer support program to pay their bills in small steps and avoid being cut off from energy supplies. Together with the Federal Employment Agency and the debt counselling service of several welfare organizations E.ON is helping customers to help themselves, providing direct support in difficult times. “When customers have problems paying their gas or electricity bills we don’t leave them in the lurch,” says Uwe Kolks, Managing Director of E.ON Energie Deutschland. ….